Have you ever called Digicel or bmobile to talk with their Customer representatives what are you experience with them, why is it that alot of them are so hoggish are mean. And i don't only mean digicel or bmobile some bank tellers and other places are the same. Ok some time ago i called digicel to ask them one question first thing i said was good after noon and i have to repeat me problem/question three times because they switched me to other persons who i was told was able to deal with this matter, well after all that i talked to the last person which was a male. I really did not know what problem this dude was going through because he sounded like he did not even cared when i was talking but after still no help at all i ask the Customer rep "sir what is your name" i did this because if i needed to call back i could just ask to speak with this person because i don't want the long run ah round again but you no what he told me he said "sorry sir i'm not divulging my name to anyone in the public" i was like but i need to know you name so if i call back i can talk to you directly. The dude real started to give me attitude and i said but all i am asking is your name you all are obligated to give you names and he said no we are no and i said is this how digicel operates because i called many time before and everyone told me their names, and then he said that not me and said him name was "marvin" i was like marvin what? he was like just marvin. I said so marvin if that your real name what your telling me, so you don't have a last name then and hung up on me i was wtf just so.
So guy have you ever gotten attitude from customer Reps before share your stories here.
So guy have you ever gotten attitude from customer Reps before share your stories here.
. But some of them weren't very helpful.. lol. Maybe I've learn't from stories like yours but I never feel like calling a telecom company for anything much.